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Payment Options for Your SharkNinja Order

You can pay for your order in the way that works best for you.

Accepted Payment Methods

• Credit Cards: Mastercard, Visa, American Express, Discover
• Digital Wallets: Apple Pay, Google Pay, PayPal*
• Flexible Financing: Affirm monthly installment plans

Not Accepted

• Cheques
• Gift Cards

*While PayPal is accepted for most purchases, it cannot be used for subscriptions.

How to Use Promo Codes and Offers

We love sharing great deals with our SharkNinja community. Most products qualify for promotions, though some exclusions may apply.

If your promo code isn’t working:

• Make sure your product qualifies
• Double-check that the offer is still active
• Enter the code exactly as shown

Please note:

• Promotions cannot be combined or stacked with other discounts or offers.
• For full eligibility details and exclusions, click here.

Student Discounts

We’re proud to offer exclusive discounts for students — because studying hard deserves great rewards. Verify your student status to unlock special savings on select SharkNinja products.

Get Your Student Discount

SharkNinja Price Match Guarantee

We want you to shop knowing you’re always getting great value.

If you purchased directly from SharkNinja.com and found a lower price on an approved retailer’s website, you may be eligible for a refund of the price difference.

Before You Request

Make sure you:

• Understand all eligibility terms, including product and retailer requirements
• Have all documentation ready (purchase info, competitor links, pricing screenshots)
• Submit your request through our support team within 30 days

Already Bought from Us?

If the price drops on our website within 30 days of your purchase, just let us know—we’ll refund the difference.

Eligibility Criteria

To qualify, make sure the following apply:

• Same Product, Same Model
  The product must be identical, including part/model number. For example, AF400 and AF401 are not eligible for matching—they are different models, even if they look similar.
• Approved Retailers Only
  The lower-priced product must be listed on two approved retailer websites. We do not match prices from unauthorized sellers or third-party listings.
• 30-Day Request Window
  You must submit your price match request within 30 days of your original purchase.
• Purchased Directly from Us
  Price matches only apply to orders made on:
• SharkNinja.com
• No Stacking Discounts
  Price match requests cannot be combined with other promotions, discounts, or offers.

At SharkNinja, we make it easy to get your order delivered wherever you are in the US. Whether you’re in a major city or a remote community, here’s everything you need to know about shipping times, rates, and options before placing your order.

Where SharkNinja Ships in the US

We deliver across the US.

• Continental US: Standard delivery within 4-6 days
• Alaska and Hawaii: Allow 1-2 weeks for delivery
• Puerto Rico and Guam: Allow 1-3 weeks for delivery

High order volumes, holidays, weather events, or incomplete addresses may cause delays.

Shipping Rates:

• Free shipping on orders over $99 USD within the continental US
• Orders under $99 USD: $10 flat rate
• A surcharge applies for deliveries to Alaska, Hawaii, Puerto Rico and Guam

Expedited Shipping

Need your order faster?
Expedited delivery is available for most products for $19.99 USD.

We accept the below payment options:

• Visa
• Mastercard
• Discover
• American Express
• Apple Pay
• Google Pay

Yes, as long as your order hasn’t shipped yet. Contact us right away with your order number.

Yes, if the order is still processing. If it has shipped, you can exchange it through our 30-day return policy.

Yes, before your order is shipped. Please email us as soon as possible with the correct address.

Processing takes up to 5 days, and delivery usually takes 8–15 business days.

Yes, once your order is scanned by the carrier. Please allow 1–3 days for tracking to update.

Yes, we ship worldwide. Delivery times and pricing may vary by location.

Carriers sometimes route packages through regional hubs, which can make the tracking show a different city. This is completely normal — your order is still on its way to you.

Occasionally carriers mark a package as delivered a little early. In most cases, it arrives within 24–48 hours. We recommend checking with neighbors or your local post office. If it still hasn’t arrived, contact us and we’ll help you track it down.

Yes! As soon as the carrier scans your package, you’ll receive a tracking link. Updates may take 1–3 days to appear in the system, but you’ll always be able to follow along until it reaches you.

Yes, if it has not been shipped yet. Contact us as soon as possible.

Refunds are processed within 3–5 business days after approval. Your bank may take a little longer.

Yes, all orders are covered by our 60-day money-back guarantee.

Contact our support team with your order number, and we’ll provide return instructions.